Hi, I’ve got a similar problem. At first the authorization did work. Then I changed sth. and wanted to re-authorize again, but it doesn’t work anymore. Tried it several times.
Looking forward for advice.
Cheers,
Jom
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
You need to ensure that the email address that you are using to verify Rank Math is a property owner on the search console for this process to be successful.
If this does not work, you might need to try a different verification method such as the DNS method.
Looking forward to helping you. Thank you.
Hi,
I already tried the DNS method yesterday and it works to connect with google. My site shows perfectly in google search. It’s just the connection with Rankmath which is not working.
Now I changed my e-mail in rankmath to match google account. Still doesn’t work.
Looking forward to be helped 😉
Hi Jom,
Thanks for getting in touch with us.
Please make sure that you have verified the correct version of your website on the Google Search Console (http or https, www or non-www).
If it still doesn’t work, we have found that using a different Google account to verify your domain and connect your website usually works.
If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
You can also add s******@r*********** as an owner of your domain so we can try and see if the connection works when we try it.
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
