Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Can you please confirm that you are making the purchase from the offer page at https://rankmath.com/offer/
If that is correct, please share further details on the error message you get when trying to make the purchase. You can use a tool like https://imugr.com to share the screenshot.
You can check out this guide to resolve the issue: https://rankmath.com/kb/troubleshooting-payment-issues/
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
it will not help cuz the same procedure you sent is what I did I just need a direct PayPal account to send the funds, and then my account will be activated again, what is the total cost of the business account? because i cannot understand why I cannot make a payment
the error says I cannot pay right now there was an error but any ailed payment is a deduction from my PayPal account
Hello,
Could you please share the email address associated with your PayPal so we can check? You can add it in the sensitive data section
It is completely secure, and only our support staff has access to that section.
Meanwhile, please note that a credit card needs to be verified with a PayPal account for automatic subscriptions in case there is no balance in your PayPal account.
That is a requirement set forth by PayPal, not us.
Looking forward to helping you.
j***********@g********
and yes i have verified my credit card on Paypal and I do all my transactions from there I just need a way to send $251 or my subscription
Hello,
Sorry, but we can’t do direct transactions via PayPal. You will have to purchase a plan via our website.
Also, your previous subscription has already ended so you’ll have to purchase the plan again from here: https://rankmath.com/pricing/
Let us know how that goes.
How much will it be. I mean the total amount
Hello,
This may depend on your location.
If you’re tax-exempt, you should expect to pay $83.88.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
