i cannot use content AI-Plan - Support

Resolved Visomo GmbH
1 year, 7 months ago

Rank Math free

Hello, I have just booked the content AI plan and connected my website to my account. It always shows me on my website that I should buy it (i cannot send screenshots here).
Please support me.

Viewing 1 replies (of 1 total)

RankBot
1 year, 7 months ago
Hello,

Thank you for reaching out to us regarding the issue you are facing with the Content AI plan.

To resolve this, please follow these steps:
1. Make sure you are logged in to the correct account that you used to purchase the Content AI plan.
2. Visit your Rank Math account page by going to Rank Math > Account > Website or use this URL: Rank Math Account
3. Check if you can see the correct remaining credits as shown in this screenshot:
4. If the credit count is correct on your account but not reflecting on your website, disconnect and reconnect your Rank Math account by going to WordPress admin area > Rank Math > Dashboard > Help. Here are the steps:
  - Disconnect:
  - Reconnect:
5. After reconnecting your account, refresh the credits count by visiting Content AI and clicking on the refresh button as shown here:
Following these steps should help sync your Content AI plan correctly with your website. If you encounter any further issues or need additional assistance, please feel free to let us know.

Sources:
Content AI – Your Personal AI Assistant by Rank Math

This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
RankBot
1 year, 6 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘i cannot use content AI-Plan’ is closed to new replies.