I cannot link Content Ai

#846762
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello, we apologize for the issue you are facing with linking Content AI.

    To connect your site with Content AI, please follow these steps:

    1. Navigate to WordPress Dashboard → Rank Math SEO → Help and click Connect Now.
      Click Connect Now

    2. Sign into the Rank Math account that contains your Content AI credits. If you have multiple Rank Math PRO licenses, select the applicable license from the License dropdown menu. Once done, click OK, ACTIVATE NOW.
      Click Ok Activate Now

    3. Ensure that you have enabled the Content AI module from WordPress Dashboard → Rank Math SEO → Dashboard → Modules.
      Enable Content AI

    4. Finally, head over to WordPress Dashboard → Rank Math SEO → General Settings → Content AI and scroll down to click the Refresh icon.
      Click the Refresh icon

    If you continue to experience issues after following these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

    Sources:
    How to Connect/Disconnect Your Website From Content AI

    Neh
    Rank Math free

    Could not generate. Please try again later.

    Neh
    Rank Math free

    problem not resolved am still not credited

    Neh
    Rank Math free

    please i will want my refund if you guy cannot help me out refund me

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please try to follow the steps from this guideline and see if that works for you: https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/

    If the issue persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘I cannot link Content Ai’ is closed to new replies.