I cannot install the plugin

#248049
  • Resolved Mr.loto

    3 years, 4 months ago

    Rank Math free

    When I try to install the plugin I get an error message that prevents me from entering WordPress. I have to delete the plugin folder via server to be able to use WordPress again. I have been using the plugin for a long time. Today I tried to deactivate it and then reactivate it because it didn’t work well and since then it is no longer possible to install it.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Mr.loto

    3 years, 4 months ago

    Rank Math free

    P.S. Please do not disable the plugin “.html after URL” as it will cause serious seo problems.
    I have already tried to disable the other plugins but the problem persists

    Mr.loto

    3 years, 4 months ago

    Rank Math free

    Now I try to solve by uploading a backup of the database, if the problem persists I will contact you again.
    Thanks

    Reinelle

    3 years, 4 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    We are glad that you have already resolved this issue.

    If you have any other concerns or the issue still persists, please don’t hesitate to contact us anytime by creating a new ticket to assist you further with anything else.

    Looking forward to helping you.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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