I cannot get a redirection to work.

Hello,

Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

Please create a redirect entry using this configuration:
Source URL: wp-content/cache/wp-rocket/outdoormethods.com/the-handgun-calibers-chart-that-will-make-your-day/index-https.html
Type: Exact
Destination URL: /the-handgun-caliber-chart-that-will-make-your-day/

That should work on your end.

If not, please attempt to clear your browser cache and try again.

Looking forward to helping you.

Hello,

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

The redirection is indeed not working on your website. I tried conducting a troubleshooting method to check other plugins if they are conflicting with Rank Math and the issue persists.

We would like to debug this further, could you please include your FTP login in the Sensitive Data section as well?

Looking forward to helping you with this one.

Hello,

Thank you for providing the FTP, allow me to escalate this issue with our dev team and further investigate it. You should hear from us shortly with a solution.

In the meantime, please don’t hesitate to contact us anytime if you need our assistance with anything else.

Hello,

Rank Math doesn’t redirect from the folders like wp-content and wp-admin, and that’s why your redirection is not working.

You will have to use .htaccess redirects or a separate plugin that allows this.

I hope that helps. Thank you, and please don’t hesitate to contact us if you need further assistance.