I cannot access my account with my purchased subscription.

#474209
  • Resolved Karsten Wagner
    Rank Math pro

    Please send me the correct access data or connect my account with the e-mail address [moved to sensitive data section] with my web pages and the subscription.

    Thank you

    Karsten Wagner

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I’ve moved your email and order ID to the sensitive data section as this ticket is public/indexed.

    Meanwhile, upon checking your account, it seems that this issue is already resolved since the PRO subscription is already showing on your account.

    You can now connect your websites to your account by following the steps in this link:
    https://rankmath.com/kb/website-not-shown-in-account/

    Hope that helps.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘I cannot access my account with my purchased subscription.’ is closed to new replies.