Hello,
We apologize for the issue you are facing with updating your Rank Math plugin. If you have purchased the Rank Math PRO version but are unable to upgrade from the free trial version, please ensure that you are logged into your Rank Math account and download the PRO version from your dashboard.
If the PRO version is not showing up, it might be due to using a different email address for the purchase. In that case, you may need to contact our support team to merge accounts or change the email associated with your PRO account.
Thank you for raising this concern, and we hope this helps resolve your issue! If you need further assistance, please reply to this ticket, and a human agent will assist you.
Sources:
Why is My Subscription Not Showing Up in My Rank Math Account? » Rank Math
Rank Math PRO – Pricing Plans for Businesses & Individuals
the pro version is not showing in my rank math account and the email is correct i***@t**********************
Hello
Thanks for choosing Rank Math, and apologies for the inconvenience caused.
On rare occasions, it takes a little while for the system to set up and reconcile payments. Our team is currently looking into this, and you should have access to the PRO subscription soon.
We really appreciate your patience in the meantime.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
