Hello, we apologize for the issue you are facing with your Rank Math PRO version not appearing.
To resolve this, please log into your Rank Math account and check if you can download the Rank Math PRO plugin from your dashboard. If it is unavailable, it might be because you upgraded to PRO using a different email address than the one associated with your free account. In that case, you will need to contact our support team to merge both accounts or change the email connected to your PRO account.
For more detailed guidance, you can refer to this article: I Purchased Rank Math PRO but Rank Math is Still Showing FREE.
Thank you for raising this concern, and please reply to this ticket if you need further assistance or if you have any additional details to share.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Hi, I am unable to download the PRO plugin – I have just paid for a subscription and its not appearing on my account at all. The email is 100% correct
Please assign me to a human support agent Kind regards
I have exactly the same problem !!!!
how did you get Rank Math pro?
Hello,
Thank you for contacting us, and sorry for any inconvenience that might have been caused due to that.
It was a temporary issue that has been fixed now.
You can now download the PRO plugin from your Rank Math account dashboard:
https://rankmath.com/my-account/
Once done, please check this URL on how to install and set up the Rank Math PRO on your website: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Let us know how it goes. Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
