I bought PRO, but it still shows me I dont have subscription

#273160
  • Resolved picmsncom
    Rank Math free

    I bought PRO, but it still shows me I dont have subscription
    Can you please look into it?
    thanks

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  • Actually, it started working, but most of the PRO features are still asking for the upgrade in WordPress plugin inside. Does it take time or I do need to update the plugin or smth?

    Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please ensure that the PRO plugin is installed and activated on your website:
    https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    Then connect your website to your account by going to WordPress dashboard > Rank Math dashboard > Help > Disconnect/Connect.

    That should fix the issue.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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