Hello,
We apologize for the confusion you’re experiencing regarding your Rank Math PRO and Content AI subscriptions. It seems there might be a misunderstanding in the setup of your account.
To clarify, when you purchase a Rank Math PRO subscription, you should indeed receive a free trial of Content AI as part of that package. If you are seeing the opposite, it may be due to an issue with the account setup or the email used for the purchase.
We recommend replying to your ticket with any additional details about your account, including the email address you used for the purchase, so a human agent from our support team can assist you further and resolve this issue promptly.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve it!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Content AI Credits and Plans: Everything You Need to Know » Rank Math
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Hello,
Thank you for your patience.
We have already replied to the email you sent regarding your refund request.
If you have any other concerns, please don’t hesitate to contact us anytime so we can assist you further.
Looking forward to helping you.
Hello,
Glad that helped.
If you have any other questions in the future, know that we are here to help you.
Thank you.
