I bought content AI, but I can’t access the content AI

#972829
Viewing 4 replies - 1 through 4 (of 4 total)
  • RankBot

    6 months, 2 weeks ago

    Hello, we’re sorry to hear about the issue you are facing with accessing Content AI. It’s possible that you may need to refresh your credits to start using it.

    Please follow these steps:

    1. Go to your WordPress Dashboard.
    2. Navigate to Rank Math → General Settings → Content AI.
    3. Refresh your credits.

    Here’s a screenshot for reference:
    Refresh Credits

    Once you’ve done that, try accessing Content AI again. If you continue to experience issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for your patience!

    Bestadventurer

    6 months, 2 weeks ago

    Rank Math pro
    Content AI Starter

    I refreshed, but the credit is still 0

    Bestadventurer

    6 months, 2 weeks ago

    Rank Math pro
    Content AI Starter

    On the dashboard of the rankmath, it says You don’t have Content AI subscription. Get one now.
    But I bought a subscription

    Miguel

    6 months, 2 weeks ago

    Hello,

    We fixed the issue with the subscription and you now have access to the full 7,500 credits you bought with the Starter subscription.

    Thank you.

    RankBot

    5 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘I bought content AI, but I can’t access the content AI’ is closed to new replies.