Hello, we’re sorry to hear about the issue you are facing with accessing Content AI. It’s possible that you may need to refresh your credits to start using it.
Please follow these steps:
- Go to your WordPress Dashboard.
- Navigate to Rank Math → General Settings → Content AI.
- Refresh your credits.
Here’s a screenshot for reference:
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Once you’ve done that, try accessing Content AI again. If you continue to experience issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for your patience!
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
I refreshed, but the credit is still 0
On the dashboard of the rankmath, it says You don’t have Content AI subscription. Get one now.
But I bought a subscription
Hello,
We fixed the issue with the subscription and you now have access to the full 7,500 credits you bought with the Starter subscription.
Thank you.