I bought a subscription but it’s not connected to my account

#541275
  • Resolved Reinart Bacalso
    Rank Math free

    Hello, I bought a business subscription under r******@a**************** but it’s not connected yet to my rankmath.com account

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  • Hello

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    I can see the Business badge is already showing next to your account. Which means, the subscription is already activated.

    If you’re still seeing the FREE plugin in the download section, please logout and log back in. You should be able to see the Business plugins.

    We have a detailed article on how to upgrade your account to Business on your WordPress website:
    https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘I bought a subscription but it’s not connected to my account’ is closed to new replies.