Hello,
Thank you for contacting the support and we regret the inconvenience caused.
We’ve forwarded the ticket to our dev team for further investigation, we will get back to you shortly.
Looking forward to helping you.
Thank you.
Hello,
It seems that you or somebody else has been using account registered with m********@g******** email on the same website. That is why you see more credits used on this account when you connect the same website.
We could merge your accounts to avoid confusion, if you wish. Please let us know which email we should keep in that case.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
