I ask immediately for the money back

#441612
  • Resolved Margit M. Schreier

    3 years, 3 months ago

    Rank Math free

    I ask immediately and urgently for the money back.
    I tried on a website and Rank Math produced so many unnecessary links and radically slowed down the opening of the website.
    I had to remove RankMath again so that the program would not cause me ongoing damage.

    RankMath is not a good help, does not have good support.
    The questions are not answered correctly and thr answer not understandable.

    I trusted you and paid money. Since I have no use for it, I ask for a refund within 7 days.

    With kind regards
    Schreier

Viewing 4 replies - 1 through 4 (of 4 total)
  • Miguel

    3 years, 3 months ago

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    Looking forward to helping you.

    Margit M. Schreier

    3 years, 3 months ago

    Rank Math free

    This is the link:
    https://rankmathllc.onfastspring.com/popup-rankmathllc/account/order/RANKMATH220803-5274-33284/invoice/IVRPGWZY5KNFEUXN5OJA2HYHXZUA

    Margit M. Schreier

    3 years, 3 months ago

    Rank Math free

    Is that better?
    PRO Subscription
    Wird jedes Jahr verlängert

    59,00 $ x 1

    Details anzeigen
    Bestellreferenz RANKMATH220803-5274-33284

    Bestellungsrechnung

    Miguel

    3 years, 3 months ago

    Hello,

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    As of the month date, you won’t be able to access those PRO files in the member area on Rank Math.

    Don’t hesitate to get in touch if you have any other questions.

Viewing 4 replies - 1 through 4 (of 4 total)

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