Hello,
We apologize for the issue you are facing with your payment. Unfortunately, Rank Math only accepts payments made using credit or debit cards, and GPay is not a supported payment method at this time.
If you do not have a credit or debit card, you might consider asking a friend or family member who has one to assist you with the purchase. Alternatively, you could look into obtaining a prepaid debit card that supports international payments and subscription-based transactions.
Thank you for raising this concern, and we hope you find a suitable solution soon! If you have any further questions or need assistance, please feel free to reply to this ticket, and a human agent will assist you further.
Sources:
Troubleshooting Payment Issues at Rank Math » Rank Math
I attempted to use two debit cards, but the transaction failed.
Hey team I bought Pro, but I am not sure how to access all of its features online.
Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
Your account appears to have been upgraded to the PRO version already. The PRO badge is already visible on your account.
You can check the subscription information here: https://rankmath.com/my-account/subscriptions/
To use Rank Math PRO, you need to first download the plugin from your Rank Math dashboard. If you do not see the PRO plugin in the download section, please log out, clear the browser cache and log back in.
You can then download the PRO plugin from your Rank Math account dashboard here: https://rankmath.com/my-account/
After downloading the plugin, you need to install and activate it on your site. The PRO version is built on top of the free version to keep the plugins robust and lightweight. So you will need both of them to be installed and activated at the same time so the PRO version will work. We have a detailed guide on how to upgrade your account to PRO on your WordPress website: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
After installing and activating Rank Math PRO, you need to reconnect your website to Rank Math. You can also follow this guideline to connect your Rank Math Account: https://rankmath.com/kb/rank-math-pro-license-key/
Hope this helps, and please do not hesitate to let us know if you need our assistance with anything else.
Thank you for choosing Rank Math.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
