I am blocked from GMAIL because of giving access to my Gmail account to you

#342842
  • Resolved Amritesh Kumar
    Rank Math free

    Hi, I am very disappointed with your services. I am blocked from Google because of giving access to my Gmail account to your plugin. Now I can’t log in to my Gmail account or any of its services. Google is not letting me access my account because I have given access to you and it says you guys are accessing sensitive data. Please let me know what you guys are doing. Why I am blocked? I no longer have access to my google analytics or google ads account because of you. I have lost so many customers and I might sue you if needed. I am sharing the email address below.

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  • Prabhat
    Rank Math agency

    Hello,

    Thank you for contacting us and we really regret the inconvenience caused.

    We request access to fetch and populate data in the Analytics dashboard of Rank Math so that you can access that data within your website (Rank Math > Analytics). Here’s a guide with more details regarding the permissions we request: https://rankmath.com/kb/analytics/#frequently-asked-questions

    Could you please let us know how you’re certain that the access is blocked due to Rank Math?

    If you’re seeing a message regarding this, please share the message/screenshot using a tool like imgur.com so that we can understand the insights of the issue.

    You can share the message/screenshot in the sensitive data section of this ticket.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section.

    Looking forward to hearing back from you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘I am blocked from GMAIL because of giving access to my Gmail account to you’ is closed to new replies.