https://rankmath.com/contact/

#199682
  • Resolved Hitesh Solanki
    Rank Math free

    why I see this line in all my posy please help me

    Comment Save my name, email, and website in this browser for the next time I comment.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Cris
    Rank Math business

    Hello,

    Thank you for bringing this to our attention and apologies for the inconvenience caused.

    Could you send us a sample URL where this post is showing up?

    You can also use this tool called Loom to do a screencast of the issue.

    For us to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    I send the image. It does not show normally but when I check in plagiarism site it shows me on all my post.

    Cris
    Rank Math business

    Hello,

    Thank you for getting in touch with us.

    I wasn’t able to replicate the issue on my end. From what I can see, the comment field is normal for any blog post.

    If you are seeing a different thing on your WordPress admin page, then we would love the opportunity to experience this issue first hand and also investigate the inconsistency. Do you think you could share some temporary admin access to your site?

    Also, can you clarify as to how you think this is a plagiarism issue?

    Looking forward to assisting you.

    Cheers,

    I am sharing to you admin access to you tell me how to do that

    Cris
    Rank Math business

    Hello,

    Thank you for getting back to us.

    To share your login credentials, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    I am sharing the login link. please help me. you can check any post in plagiarism then you will find out.

    https://imagehike.com/wp-admin/?wtlwp_token=d2cc91612c70873fd5ed10022ba23757

    Ankit
    Rank Math business

    Hello,

    Thank you for your reply.

    The post link you have shared is simply stating the comment feature of WordPress. You can find the exact text inside all the WordPress sites. That is the default behavior of WordPress comments. Even if you disable the Rank Math Plugin, you will see the exact text inside all your comment box. However, if you wish to remove the text, you can follow the guide I have shared below.

    https://www.webfulcreations.com/remove-or-edit-save-my-name-email-and-website-in-this-browser-for-the-next-time-i-comment/

    I hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.

    okay thank you

    Hello,

    Glad that helped.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)

The ticket ‘https://rankmath.com/contact/’ is closed to new replies.