Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
I’ve checked your /robots.txt, and it is returning a 404 not found error.
Please get in touch with your web host and ask for assistance with this. You can follow the recommended rules here:
https://rankmath.com/kb/how-to-edit-robots-txt-with-rank-math/#default-rules
Once done, please submit again your sitemaps in Google Search Console and give Google some time to recrawl your site.
I hope that helps.
Thank you.
I have vps so i am the hosting provider please help me and share method how can i resolve this.
Thanks
Hello,
In this case, please try creating a static robots.txt file in your website’s root directory and add these recommended rules inside:
User-agent: *
Disallow: /wp-admin/
Allow: /wp-admin/admin-ajax.php
Sitemap: yoursite.com/sitemap_index.xml
Please replace yoursite.com with your actual website name.
Let us know how this goes.
Thank you.
Hello sir,
can you guide me little more because when i created the file in my public_html folder and name in robots.txt and paste the code you provide, i also replaced the name with my website . but still the sitemap were redirected to 404 page and again google cant fetch the sitemap.
i am not good at the cpanel things i dont know how will i solve it.
currently i deleted the robots.txt folder which i created.
Hello,
Please add this filter to your website:
add_filter( 'rank_math/sitemap/enable_caching', '__return_false');
Here is a guide you can follow to add the filter:
https://rankmath.com/kb/wordpress-hooks-actions-filters/
Then, clear the website cache and resubmit the sitemap.
Also, you can edit the robots.txt file with Rank Math:
https://rankmath.com/kb/how-to-edit-robots-txt-with-rank-math/
Hope that helps.
Thank you.
Hello mate,
installed the snippet plugin.
add new snippet added the code you mentioned above.
cleared the cache
and again i checked the sitemap but still 404 error.
can you check the code please and one more thing mate if possible please give me the full code because it only one line and in screen shot there are 5-6 links i dont understand.
please also see the attachment.
https://ibb.co/rmfHRK2
Hello,
The filter is added correctly.
Can you please clear the website cache after adding the code snippet?
If the issue persists, please share the sitemap URL in the sensitive data section so we can check
We look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
