HTTP 400 error

#935357
  • Resolved Mex
    Rank Math free

    I’m getting “API Error: HTTP 400 error.” on the SEO Analyzer. I’ve gone through https://rankmath.com/kb/api-http-400-error/ but that didn’t help. The Help-Bot just told me the same as is on that page. I noticed that page Focus Keywords were not being saved, so started looking for issues. I don’t know if that’s the same issue as the 400 error, but my guess is they are related.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We’ve checked your site and found that Rank Math REST Routes that we use to update the data are being blocked by your Wordfence firewall and most likely this is why you’re facing the issues. Please check the screenshot in the sensitive data section for reference.

    In order to resolve this issue, please try whitelisting the following Rank Math REST Routes that are being blocked on your firewall.

    /wp-json/rankmath/v1/updateMeta
    /wp-json/rankmath/v1/updateSchemas
    /wp-json/rankmath/v1/updateRedirection
    

    You may try following this link to learn how you can whitelist Rank Math REST Routes in Wordfence Firewall: https://rankmath.com/kb/whitelist-rank-math-in-wordfence/

    Also, please make sure the IP 46.30.211.100 and the user-agent RankMathApi/2.0.2; https://rankmath.com are whitelisted on your firewall.

    Once done, please head over to your WordPress Dashboard > Rank Math > Status & Tools > Database Tools and click the Clear SEO Analysis and Remove Transients buttons to flush the SEO Analysis cache.

    Flush

    Please clear your website and any server-level caching on your site before doing the SEO analysis again.

    Let us know how it goes. Looking forward to helping you.

    Mex
    Rank Math free

    Hi, I think you may have looked at the wrong site or something. I don’t have Wordfence installed so I don’t see how it could be blocking anything. I normally do install it, and do intend to here, but as of yet it is not currently installed.

    Hello,

    We’ve checked your Mexies' Magical Musings website and we can see the Rank Math REST Routes are still getting blocked there by Wordfence firewall. You can also check the screenshot in the sensitive data section for reference.

    In case, you’re facing the issue with some other website, please share the URL with us so that we can check this further for you.

    However, sometimes, we’ve seen when you uninstall the Wordfence plugin, the data remains on your database, and that can create the issue. In such a case, you can delete the database tables of Wordfence and see if that works for you.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘HTTP 400 error’ is closed to new replies.