HTML Sitemap page not working

#537142
Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello

    Thank you for contacting us and sorry for the inconvenience caused.

    Whenever we write something in the text box there, in the backend a query runs to fetch all the pages that matches what’s written in the text box. If nothing is appearing, that means some Javascript from other plugin is hindering the normal way the Rank Math works.

    Check for JavaScript errors in the console on the edit screen. If you find them, please send a screenshot.
    You can read how to find the Javascript error by going through this article: https://rankmath.com/kb/meta-data-not-saving/#js-errors

    You can also use shortcode method. Entering the shortcode [rank_math_breadcrumb] on that page should also work.

    If there are no errors, please follow this guide to check if the issue is coming from a plugin conflict: https://rankmath.com/kb/check-plugin-conflicts/

    Looking forward to helping you.

    Thank You

    Thank you Sandeepan,

    I do have errors. See attached:
    https://imgur.com/a/TycgaE3

    Hello,

    Thank you for providing additional information.

    First of all make sure all the plugins & themes are updated to latest version. I’ve seen this error when jetpack is installed. Please try deactivating that and check if it works. If not, then please perform plugin / theme conflict test.

    Please follow this guide to check if the issue is coming from a plugin conflict: https://rankmath.com/kb/check-plugin-conflicts/

    Looking forward to helping you.

    Thank You

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘HTML Sitemap page not working’ is closed to new replies.