.htaccess file not found.

#59582
Viewing 5 replies - 1 through 5 (of 5 total)
  • Alberto

    4 years, 5 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you share with us the FTP details (since in the last thread we couldn’t)?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    André Albuquerque

    4 years, 5 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Todd

    4 years, 5 months ago

    Rank Math free

    Hi Andre,

    What’s the location of the website?

    All I see is these folders:

    Also, please share your WP logins too. I think you are using an Nginx server and that is why Rank Math cannot detect in the .htaccess.

    Let us know.

    Michael Davis

    4 years, 5 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    I have notified the dev team and they will be looking into it.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Pratik

    4 years, 5 months ago

    Hello,

    It looks like the wrong FS_METHOD is set on your server. Please try adding following code in the wp-config.php file: 

    
if (!defined('FS_METHOD')) define('FS_METHOD', 'direct');

    This will fix the issue.

    I hope that helps.

    RankBot

    4 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘.htaccess file not found.’ is closed to new replies.