How to remove URL redirection mistake

#687381
  • Resolved Angela
    Rank Math free

    hi there,

    I deleted a post by mistake and restored it. I used the redirection tool provided by Rankmath and it was redirected to the root (instead of mywebsite.com/category/post it redirected to /category/post). I used copy and paste and I didn’t notice that it wasn’t complete.

    I already deleted this redirection from the list of redirections and corrected it but it still does not work.

    Could you please help me?

    Thank you.

    Angela

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    I’m sorry to hear about the issue you’re facing with the redirection of your post. It seems like you’ve already taken the right steps by deleting the incorrect redirection and correcting it. However, it’s unfortunate that the issue still persists.

    To further diagnose the problem, you can use the Redirection Debugger provided by Rank Math. This tool will help you identify any issues with the redirection and provide insights into why it might not be working as expected.

    You can access the Redirection Debugger by navigating to WordPress Dashboard → Rank Math SEO → General Settings → Redirections → Redirection Debugger.

    If you continue to experience issues after using the Redirection Debugger, please feel free to reply to this ticket, and a human agent from the Rank Math Support team will be happy to assist you further.

    Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.

    Sources:
    Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
    How to Redirect Posts After Changing URLs » Rank Math

    Hello,

    Thank you for your patience.

    We’ve checked the first URL you shared, and it is already redirecting fine.

    Please clear your website and server cache if the issue still persists on your end.

    Hope that helps.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘How to remove URL redirection mistake’ is closed to new replies.