how to remove the old website

#523434
  • Resolved Jeric Tan
    Rank Math free

    http://tanj2.sg-host.com
    this is the old website I connected before, but not available now.

    I want to connect to my new website in WordPress, but always connect to above old one, how to remove this old one and connect to my new website?

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  • Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    Please clear your site cache, and then head over to Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > click on Remove Transients.

    Once done, please try disconnecting once again from Rank Math > Dashboard > Help and re-connect again with the correct account there to see if that works for you.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘how to remove the old website’ is closed to new replies.