How to prevent RankMath from generating duplicate products?

#251190
  • Resolved Anna
    Rank Math free

    Hello

    Please help me.

    When I have Rank Math enabled, a duplicate product is generated for me. Which is bad for optimization.

    For the product tag, I use the title “seria”.

    When Rank Mach is on:
    opens Domain.com/product-name1
    opens Domain.com/tag/product/product-name1

    When Rank Mach is off:
    opens Domain.com/product-name1
    gives error 404 Domain.com/tag/product/product-name1

    I recorded a video for you.

    Best Regards.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting the support and we are deeply sorry for the unexpected delays and any inconvenience that might have been caused due to that.

    Rank Math should not generate duplicate products it could be that another URL is active when Rank Math is enabled and it is failing to redirect to 1 version of URL.

    Could you please head over to your Rank Math > General Settings > Woocommerce and ensure that the base is not enabled?

    https://i.rankmath.com/G0n1Vy

    If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Anna
    Rank Math free

    Hello
    I do not understand what you are asking to change.
    This is how I display http://prntscr.com/1qvyz9w .
    Please just write what you need to disable.

    Best Regards.

    Hello,

    Thank you for that information.

    Upon checking your screencast, it seems that you are using an outdated version of Rank Math. Please update to the latest version v1.0.71 and let us know if the issue still persists:
    https://rankmath.com/changelog/free/

    I hope that helps.

    Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘How to prevent RankMath from generating duplicate products?’ is closed to new replies.