Hello,
Thank you for contacting Rank Math and bringing your concern to our attention.
Unfortunately, we only support payments in USD, as we use FastSpring as a payment processor. Basically, the amount is shown in USD after conversion. This is why while you’re paying for the PRO, the conversion from your local currency should be made automatically.
Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
Error found, whenever I proceed to buy SEO Pro, Please resolve this issue
I tried minimum 15 times with different credit and debit cards also, really tired, otherwise will be proceed with Yoast SEO, Really troubled due to this issues from last 3 days
Even you Customer care also not supported …
I already mail screen short to b******@r***********, Please check and update asap
Hello,
Apologies for the inconvenience. Please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
If you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.
If you are trying to validate data while accessing the website from a different location, you need to force the change of country in the dropdown at the upper right corner of the screen.
Please also ensure that there are no Ad-Blockers installed in your browser upon purchasing Rank Math PRO.
Let us know how this goes.
Thank you.
not happened, really bad experience from Rank math SEO
Sorry to say, now really tired, We will go with Yoast SEO from tomorrow onwards
Thanks
Hello,
We deeply apologize for the inconvenience.
Allow us to further help you with this one. Can you please share the last 4-digits of the card you are trying to use so we can check it from our end? You may share it in the sensitive data section.
Looking forward to helping you with this one.
I really deprived with Rank math, so I have cancelled with rank math seo purchase, now I had purchase Yoast SEO for next 1 year
Thanks
Hello,
We deeply apologize for the inconvenience when purchasing our plans.
Do let us know if you have further inquiries or if you wish to revert back to us, we are always here to assist you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
