how to get rank math to work on another personal site?

#1057951
  • Resolved Ryan
    Rank Math pro
    Content AI Creator

    Hi guys,

    I’m trying to activate rank math seo on another site and my plan (pro) accommodates this, but I need to know the details of how to get all of its features to operate.

    Thanks and Good Day: E.R.

Viewing 15 replies - 1 through 15 (of 15 total)
  • Hello,

    We apologize for the issue you are facing with activating Rank Math SEO on your other personal site. To get Rank Math to work on another site, you can follow these steps:

    1. Install Rank Math: If you haven’t already, install the Rank Math plugin on your new site. You can do this from the WordPress dashboard by navigating to Plugins → Add New and searching for "Rank Math."

    2. Activate the License: After installing, you need to activate your Rank Math PRO license. Go to WordPress Dashboard → Rank Math SEO → Dashboard → Help and click on Connect Now. This will redirect you to the Rank Math website where you can log in with the same account you used to purchase your PRO plan.

      Activate Rank Math PRO

    3. Use the Setup Wizard: Once activated, follow the setup wizard to configure the plugin settings according to your site’s needs. You can access the setup wizard from Rank Math SEO → Dashboard → Setup Wizard Tab.

      Rank Math's Set Up Wizard

    4. Explore Features: After setup, you can explore all the features that Rank Math offers, such as SEO analysis, schema markup, and more.

    If you would like a more comprehensive setup or assistance with advanced features, we recommend our professional setup service, which is available for PRO subscribers. You can sign up for this service at Rank Math Services.

    Thank you for raising this concern, and we hope this helps you get started with Rank Math on your new site! If you have any further questions or need assistance, feel free to reply to this ticket.

    Sources:
    Installing Rank Math on a Multisite Environment » Rank Math
    Installing Rank Math on a Multisite Environment » Rank Math

    Hello,

    You’ll have to install the PRO version on your website alongside the Free version of the plugin.

    You can follow this guideline to install the PRO version of the plugin on your website: https://rankmath.com/kb/rank-math-pro-license-key/

    Once done, please head over to your WordPress Dashboard > Rank Math > Dashboard > Help, and from there, disconnect and reconnect your Rank Math account:

    https://i.rankmath.com/ZvEfVb
    https://i.rankmath.com/OZSwOw

    However, you mentioned you’re currently using the Rank Math PRO plugin on your website, but the account you used to open this ticket is the Rank Math free version.

    Please search and forward a receipt from FastSpring.com so we can locate your account and verify it.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Ryan
    Rank Math pro
    Content AI Creator

    I see: I’m paying for Content AI “Creator” level. So my question is how do I get content AI to work across multiple websites?

    Thanks!

    Ryan
    Rank Math pro
    Content AI Creator

    my dumbass meant creator plan not custom plan.

    Hello,

    You may need to connect your website/s to the single account with the Creator plan/subscription.

    The current Rank Math account you use to create and reply to this ticket doesn’t have the subscription, so you must log in to that specific account with the Creator plan.

    Then follow the steps in this guide:
    https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/

    Hope that helps.

    Ryan
    Rank Math pro
    Content AI Creator

    Hi,

    I’m not even sure how to do that; I’m not aware I’ve got a second account to connect with. Can you or someone help me?

    Thanks

    Hello,

    Sure, please share the email address you used to purchase or the receipt so we can look it up on our system.

    You can add it to the sensitive data section by editing your first post

    Sensitive Data Section

    It is completely secure, and only our support staff has access to that section.

    Looking forward to helping you

    Ryan
    Rank Math pro
    Content AI Creator

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    The email you shared is the one you are currently using for your free Rank Math account.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?

    If you have used a card, please share the first and last name, together with the last 4 digits of your card so we can find it in our system.

    Looking forward to helping you.

    Ryan
    Rank Math pro
    Content AI Creator

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    The subscription was associated with the email address we added to the sensitive data section of this ticket.

    If you would like us to merge the accounts under a single email address to prevent confusion in the future, please let us know the preferred email address to keep using.

    Looking forward to hearing back from you.

    Ryan
    Rank Math pro
    Content AI Creator

    Hello,

    Please, put everything under the PRO account email, Thanks.

    Best and Regards

    Hello,

    We have merged your accounts as requested.

    Please check on your end if everything is working as expected.

    Please go through this tutorial that shows you how to get started with your PRO license:
    https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    Hope that helps.

    Ryan
    Rank Math pro
    Content AI Creator

    I have the PRO license now, and am now paying for content AI for two websites, but it stil doesn’t work. CAn I get a refund, or is there a way you could make it work?

    Hello,

    You have yet to connect the website with your Rank Math account.

    Please follow the guide we shared earlier to upgrade your website to PRO: https://support.rankmath.com/ticket/how-to-get-rank-math-to-work-on-another-personal-site/?view=all#post-1058717

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 15 replies - 1 through 15 (of 15 total)

The ticket ‘how to get rank math to work on another personal site?’ is closed to new replies.