how to Fix sitemap issue

#240062
  • Resolved Rohit nishad

    4 years, 4 months ago

    Rank Math free

    This page contains the following errors:
    error on line 258 at column 50: Specification mandates value for attribute data-wg-notranslate
    Below is a rendering of the page up to the first error.

    I get this error whenever I try to access https://website.com/main-sitemap.xsl and when I try to open sidemap_index.xml its show me blank page.

    I use Weglot Translate
    BY mistake I forget to exclude sidemap URL from translation and plugin try to translate the sitemap then this happen…

    Now a added the sidemap URLs to excluding list

    HOw to fix this issue?

Viewing 3 replies - 16 through 18 (of 18 total)
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  • Prabhat

    4 years, 4 months ago

    Rank Math agency

    Hello,

    I visited your website’s admin area and I went to check if there’s a plugin/theme conflict that might be causing the issue here, but the Health Check troubleshooting plugin is not working properly on your website. Even after enabling the troubleshooting mode, all the plugins remain active on the WordPress sidebar.

    In this case, we would have to manually disable the plugins to check the issue. Alternatively, you create a staging website and replicate the issue there and share its logins so that we can perform the troubleshooting there and your live website doesn’t get affected by the troubleshooting.

    You may follow this article to create the staging website: https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    Also, I noticed that you have Rank Math PRO plugin installed.
    Rank Math PRO plugin installed image

    Could you please share the email ID you used to purchase the PRO/Business subscription of Rank Math?

    Looking forward to hearing back from you.

    Thank you.

    Rohit nishad

    4 years, 4 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Princess

    4 years, 4 months ago

    Hello,

    You forgot to mention the email ID you used to purchase the PRO/Business subscription in the sensitive data section.

    We look forward to hearing from you.

    Thanks.

    RankBot

    4 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 16 through 18 (of 18 total)
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The ticket ‘how to Fix sitemap issue’ is closed to new replies.