how to fix my website sitemap error - Support

Resolved Mamun Miah
4 years, 8 months ago

Rank Math free

Hi RankMath Support Team
I have a problem with my sitemap in Google Search Console. Recently I have got the error Sitemap can be read, but has errors. I followed similar tickets and did the following.

Sitemap can be read, but has errors
Unsupported file format

Your Sitemap does not appear to be in a supported format. Please ensure it meets our Sitemap guidelines and resubmit.

Viewing 5 replies - 1 through 5 (of 5 total)

Reinelle
4 years, 8 months ago

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

Could you please also share your sitemap URL for us to further check? You can also check your sitemap using this online XML validator tool:
https://www.xml-sitemaps.com/validate-xml-sitemap.html

Thank you, and looking forward to your update.

Mamun Miah
4 years, 8 months ago

Rank Math free

My website URL please check it
https://localcelebritydetails.com/

Anas
4 years, 8 months ago

Rank Math business

Hello,

I have checked and validated your sitemap at https://www.xml-sitemaps.com/validate-xml-sitemap.html and it got validated without any issues.

Can you please follow these steps?
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp

2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/

Once done, delete all the sitemaps from Search Console and add only sitemap_index.xml, and wait for Google to crawl the sitemap.

That should fix the issue. Please let me know if that does not. We are here to assist.

Mamun Miah
4 years, 8 months ago

Rank Math free

Solve my problem

thanks a lot

Reinelle
4 years, 8 months ago

Hello,

We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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