Hello,
Thank you for contacting us and we regret the inconvenience caused.
I’m not sure whether I fully understand the question.
Are you referring to the global schema templates created using the Schema Templates option?
If yes, then as that is a PRO feature, could you please share the email ID you used to purchase the PRO subscription of Rank Math?
If that’s not the case and you’re referring to the default WooCommerce Product schema, then you can disable that by selecting the “None” option under your WordPress admin area > Rank Math > Titles & Meta > Products > Schema Type.
Looking forward to hearing back from you.
Thank you.
Are you referring to the global schema templates created using the Schema Templates option?
Yes
https://1drv.ms/u/s!Ajki94FPaneUljxNNjo9ddE3ka5m?e=ZPcntN
Pro id – s*****@r***************
Kindly let me how to disable to that feature
Hello,
We were able to locate your Rank Math PRO subscription. You currently have two Rank Math accounts (a Free and a PRO account), if you wish to get the accounts merged, please let us know your preferred email ID.
You can disable the global templates from your WordPress admin area > Rank Math > Schema Templates.
You can either trash the schema template or change/remove the display conditions to remove the global templates.
Please have a look at these screencasts for a quick reference:
Trash the schema template: https://i.rankmath.com/XOoSr1
Remove display conditions: https://i.rankmath.com/lEXeoR
Hope this helps.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
