Hello,
Thank you for contacting Rank Math.
You can connect your websites by going to WordPress dashboard > Rank Math dashboard > Help > Connect
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hi Anas and thank’s for the fast reply.
I do only two websites at the moment and both of them are connect to my rank math account but one I see while the other no.
How it’s possible?
I wish to have both of them in my principal account of rank math (email: n****************@g********)
Can you check this on my account please?
I attached a file to make you understand.
Thnak’s a lot and have a good day.
Hello,
Can you please disconnect and reconnect your Rank Math account for the website that you are not seeing in your Rank Math account following the steps provided by my colleague?
The site should appear after that in your Rank Math account. Let us know if it doesn’t. We are here to assist.
Thanks.
Hi Jaideep,
thank’s for the reply.
I do it, thank’s but I see that in one of the web site don’t compare the “www.” before the name site, it’s a problem?
I sent you a file.
Thank’s.
Hello,
It’s not an issue. The site URL should be the same as you have set in WP Dashboard > Settings > General > Site Address (URL) and WordPress URL.
Your site’s address should be set without www and that’s why it is being displayed like that in your Rank Math account.
Hope this helps. Let us know if you need any other assistance.
Thanks.
Ok thank’s but now I have a problem because I modified the url in wordpress for the site “ombpuliturametalli.it”, from “www.ombpuliturametalli.it” to “ombpuliturametalli.it”, in site address url and in wordpress url and finally I save the changes.
Now the website not work…
Can I do to resolve this issue?
Please help me, thank’s.
Can I have a reply please?
It’s most important.
Thank’s so much and have a good day.
Hello,
Thank you for your patience.
I’ve checked the site, and it’s getting a redirection loop.
In this case, you may need to get in touch with your web host to access your website’s files and help you fix the issue. They will be in a much better position in helping you with this one.
Looking forward to helping you.
Thank you.
Thank’s very much Reinelle, have a good day.
Hello,
You’re welcome.
Please don’t hesitate to contact us anytime if you have other questions to assist you further with anything else.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
