how to connect my website

#386583
  • Resolved Julie

    3 years, 5 months ago

    Rank Math free
    Content AI Creator

    Hello,
    I already have Rank Math Installed on my website – juliedoherty.net
    I have just purchased
    “50 Content AI Credits” except one small problem they are not successfully activated.
    When I login to my account and when I click on the icon Websites, it says there is no connected Websites found and I don’t seem to be able to connect my website. Could you please either connect my website: juliedoherty.net or let me know how to do it please.
    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    3 years, 5 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    For initial troubleshooting, ensure that your sites are properly connected to your Rank Math account. Head over to your WordPress website’s dashboard > Rank Math > Dashboard > Help, and on this page, disconnect and reconnect.

    Here’s a link for more information:
    https://rankmath.com/kb/website-not-shown-in-account/

    Let us know how this goes.

    Thank you.

    Julie

    3 years, 5 months ago

    Rank Math free
    Content AI Creator

    Thank you, Reinelle. All Working.

    Kind Regards,
    Julie

    Jeremy

    3 years, 5 months ago

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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