Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
When attempting to purchase our subscription. Please ensure that the country shown in the top right corner of your screen when purchasing is referred to your actual location.
If you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.
Also, please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
You can also try using another credit card or PayPal to make the payment.
Thank you, and looking forward to your update.
It’s complicated.
Why can’t to make a separate easy process for Indian customers? We can even go to your registered office to pay in cash.
Thanks.
Help needed.
Hello,
Sorry to disappoint you but as we have a globally distributed team, all our payments are handled by our payment processor FastSpring, a global full-service SaaS payments platform.
Please ensure that your payment method follows the points mentioned by my colleague and that should fix the issue.
We also accept payments via PayPal and Amazon Pay, so you can also make the transaction using those methods.
Hope that helps.
Thank you.
Understood. I will re-try through Paypal.
Hello,
We are glad that we could address your concern.
If you have further issues with purchasing the plugin, just let us know and we will do our best to help you.
Thank you.
