Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Knowledge panels are automatically generated with information that comes from various sources. Entities (people, places or things that are subjects of knowledge panels) can also contribute, after they have been verified. If no Knowledge Panel appears for your brand terms, that likely means that your business has yet to hit the critical mass of trustworthy information necessary for Google to display a Knowledge Panel.
You can learn more about it here:
https://searchengineland.com/how-to-get-a-knowledge-panel-for-your-brand-even-without-wikipedia-338642
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.