Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Could you please share which social application/tool are you using to share your site? Also, please share your website so we can check and verify this issue. You can add it in the sensitive data section.
Meanwhile, here’s a link you can check for troubleshooting social image issues:
https://rankmath.com/kb/open-graph-image-not-displaying/
Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Please go through the article we mentioned previously and set either a default fallback image to share on social media or set one directly on the page that you want to share inside the feature image field.
You should be able to set a default following the steps here: https://rankmath.com/kb/open-graph-image-not-displaying/#default-opengraph-image
Include the website logo in there and hit save to set the logo as the default image when sharing on social media if the page doesn’t have a featured image.
Hope this helps clarify your doubts.
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
