Homepage Thumbnail For Facebook Not Working

#213015
  • Resolved Kanyi

    4 years, 6 months ago

    Rank Math free

    Hi, trust you’re doing great?

    I changed my homepage thumbnail for Facebook but strangely, Facebook is still not picking up the new image.

    The previous one was about 1400px and apparently was too large cos on Facebook it appears large and half of the words are cut off.

    I’ve used Facebook debugger but to no avail.

    I ended up changing my logo (Both for the desktop and mobile version) yet it’s still not working.

    Can you please have a look?

    https://ibb.co/2Ym2STN
    https://ibb.co/ZK1vp24

Viewing 5 replies - 1 through 5 (of 5 total)
  • Prabhat

    4 years, 6 months ago

    Rank Math agency

    Hello,

    Thanks for contacting us and we regret the inconvenience caused.

    I checked your website and the admin area, the current image that you’ve set as the OpenGraph thumbnail is of dimensions 1672px X 274px. https://i.rankmath.com/0EBK7k

    The recommended dimensions are 1200px X 630px.

    Please set an image of the recommended dimension and see if that fixes the issue

    Please let us know how that goes.

    Thank you.

    Kanyi

    4 years, 6 months ago

    Rank Math free

    Hi Prabhat,

    The Open Graph image you mentioned about is what I changed inside the RankMath plugin.

    If you check in RankMath plugin, you’ll see the new logo

    Prabhat

    4 years, 6 months ago

    Rank Math agency

    Hello,

    Thanks for your reply.

    I visited your website’s admin area the image displayed in the homepage’s source is set as the OpenGraph thumbnail (image with resolution 1672px X 274px).

    Please have a look at the screencast in the sensitive data section.

    You can replace the image with an image of the recommended resolution to fix the issue.

    Hope that helps.

    Thank you.

    Kanyi

    4 years, 6 months ago

    Rank Math free

    Thanks so much Prabhat.

    I totally forgot about that setting.

    Reinelle

    4 years, 6 months ago

    Hello,

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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