homepage/landing page redirect doesnt work

#1048867
  • Resolved Luciana Ini
    Rank Math free

    I have two e-commerce stores built in woocommerce:
    livegenz.com & raverunner.co
    we are going to stop using livegenz.com so I created all the needed redirects. I am however, unable to create a redirect for the homepage since it doesnt contain a slug.
    If I input the source URL as livegenz.com (which is the homepage’s url) the redirect doesn’t get created. How can I setup the redirect for the home page?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    I apologize for the issue you are facing with setting up the redirect for your homepage. To create a redirect for the homepage in Rank Math, you can follow these steps:

    1. Go to the Redirections Screen: In your WordPress dashboard, navigate to Rank Math SEO → Redirections.
    2. Add a New Redirect: Click on the Add New button to create a new redirect.
    3. Set Up the Redirect:
      • In the Source URL field, enter livegenz.com/ (make sure to include the trailing slash). This represents the homepage of your site.
      • In the Destination URL field, enter the URL where you want to redirect users (e.g., `https://rankmath.com/kb/unwanted-urls-redirecting/).
    4. Select Redirect Type: Choose the appropriate redirect type (301 for permanent redirects).
    5. Save Changes: Click on the Save Changes button to apply the redirect.

    If you still encounter issues after following these steps, please ensure that your Redirections module is enabled under WordPress Dashboard → Rank Math SEO → Dashboard → Modules.

    For more detailed guidance, you can refer to our tutorial on setting up redirections.

    If the problem persists, please reply to this ticket with any error messages or additional details, and a human agent from our support team will assist you further. Thank you for raising this concern!

    Sources:
    How to Set Up Redirections » Rank Math

    livegenz.com/ is still considered to have no slug so the redirect doesn’t get created

    Hello,

    Thank you for contacting Rank Math support, and we are sorry for any inconvenience that might have been caused.

    Can you please share a screenshot of the rule you have set for the redirection so we can check for you?

    You can share the screenshot using https://imgur.com/upload.

    Looking forward to helping you.

    See screenshot here:
    https://imgur.com/a/df2qqOP

    but from what i understood after looking at videos, everything that comes before the slug gets “erased” so I don’t know how to make the home landing page redirect.
    thank you

    Hello,

    Please note that Rank Math’s redirection feature cannot be used to redirect your homepage.

    To redirect an entire domain, you cannot use our plugin because all the redirections from our plugin are relative redirections.

    For that purpose, you would be better using a server configuration redirection on that domain.

    You can consult with your hosting provider on how that can be implemented on that site.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘homepage/landing page redirect doesnt work’ is closed to new replies.