HIIII

#809371
  • Resolved Anette Normann
    Rank Math free

    I will try to contact you again.
    I can’t get seo and ai to work properly on the website. Bought this in February and was in touch with but still not working…… so please let me know.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you so much for getting in touch and we’re sorry to hear you’re having issues with SEO and AI. Please provide specific details about the problems you’re encountering, and we’ll assist you promptly.

    Looking forward to helping you.

    I’ve bought text cortex with ai, I’ve bought youst or whatever it’s called, I’ve tested yours but can’t get yours together with youst. and can’t get yours to work?
    can’t get it right. wanted seo and ai but looks like only ai?

    hi i bought seo and ai but on the site i cant access both as i have to pay more?
    I have a newly opened shop and can’t put any amount. so I wonder why it will be that I have to buy a lot when one has bought a package from you??

    i use flatsome theam but i’m like it doesn’t work like it should, so i don’t want it if it can’t work like it should.

    Hello,

    Please ensure that you are using the latest version of the Rank Math plugin. You may refer to our changelog page here: https://rankmath.com/changelog/

    Then follow the guide below to resolve the issue:

    Can you please confirm to us if you see the correct number of credits when you log in to your rankmath.com/my-account/websites?

    If you’re seeing the correct number of credits here like in the image above, then this is an issue with syncing of information between rankmath.com and your website. Disconnecting and then reconnecting your account should mostly resolve this

    1 . Please verify that you’re running the latest versions of the Rank Math plugins. According to the Rank Math changelog https://rankmath.com/changelog, the current version of Rank Math Free is v1.0.205.

    2. Please head over to your WordPress Dashboard > Rank Math > Dashboard > Help, and from there disconnect and reconnect your Rank Math account.

    https://i.rankmath.com/ZvEfVb
    https://i.rankmath.com/OZSwOw

    3. Once done, please try to refresh the credits from WordPress Dashboard > Rank Math > General Settings > Content AI and see if that works for you. Here’s a screenshot for reference:

    You should be seeing your correct Content AI credit and you can continue using the Content AI. If not, please let us know and we’ll be happy to investigate it further.

    Please refer to this article to know how to use the Content AI: https://rankmath.com/kb/how-to-use-content-ai/

    Hope this helps, and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you for choosing Rank Math.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘HIIII’ is closed to new replies.