High Ajax Calls from Rank Math SEO

Hello,

Thank you for contacting us. We apologize for any inconvenience this issue may have caused.

Please ensure you are using the latest version of the Rank Math plugin: https://rankmath.com/changelog/free/

Also, ensure check the PHP values of your site by going to WordPress dashboard > Tools > Site Health > Info tab > Server. These values affect the performance of your site and they should be set atleast to the following recommendations:

PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000

If any of these values are lower than the recommended ones, please contact your hosting provider and ask them to increase them for you.

There are certain functions and features of the plugin we generate on the fly using AJAX calls, but they are not so much as to cause issues on your site.

If the server cannot accommodate these calls you would need to disable some features, you can start with disabling the overlay for the social sharing images by setting the thumbnail watermark to off under WordPress Dashboard > Rank Math > Titles & Meta > Global Meta.

It’s also possible that you might need to remove this on some posts/pages if the setting was enabled individually on those inside the Social tab of our SEO Metabox.

Let us know how this goes.

Thanks.

Hello,

We would like to know the specific query that is causing the issue and provide advice accordingly.

Please install the plugin Query Monitor on the affected website and look for queries related to Rank Math.

If you prefer, we can take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

<span style=”text-decoration: underline;”>Please do take a complete backup of your website before sharing the information with us.</span>

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

We checked your website with the Query Monitor plugin but did not find any slow queries or high AJAX calls. Your site seems to be working fine and the loading speed is also fine.

However, if it happens on using a specific option or page, please share the details to replicate it so we can check and assist you further. You can also ask the hosting provider to share the details of the requests made by our plugin.

Looking forward to helping you.

Thank you.