Hi, is compatible Learndash Plugin with Rank Math?

#875787
Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    11 months, 3 weeks ago

    Hello,

    We apologize for the issue you are facing with the Learndash Plugin and Rank Math. While Rank Math is designed to be compatible with all plugins, including Learndash, conflicts can sometimes arise due to specific settings or configurations.

    Here are a few steps you can take to troubleshoot the issue:

    1. Check for Conflicting Settings: Ensure that there are no conflicting settings in Rank Math that might be causing the redirection. You can review the redirection settings in Rank Math’s dashboard.
    2. Update Plugins: Make sure both Rank Math and Learndash are updated to their latest versions, as updates often include bug fixes and compatibility improvements.
    3. Disable Other Plugins: Temporarily disable other plugins to see if there is a conflict with another plugin that might be causing the issue.
    4. Review Redirects: Check if there are any redirects set up in Rank Math that might be affecting the course pages.

    If the problem persists after trying these steps, we recommend replying to this ticket with more details, and a human agent from the Rank Math Support team will assist you further.

    Thank you for bringing this concern to our attention!

    Rakibuzzaman Siam

    11 months, 3 weeks ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We tried to check the screencast but the URL is returning a 404 error.

    However, this issue could be caused by conflicting plugins/themes on your website. Kindly make sure you are using the latest version of all the plugins and themes, please update if not yet.

    Here’s a guide for troubleshooting further if the issue persists:
    https://rankmath.com/kb/check-plugin-conflicts/

    You can also follow the steps in this video:
    https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    10 months, 3 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Hi, is compatible Learndash Plugin with Rank Math?’ is closed to new replies.