Hello,
Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.
I can check that you have a category with the same slug as the About US page and you have enabled the Strip Category Base option in WP Dashboard > Rank Math > General Settings > Links. The option removes the category base from the category URLs and the URL of your category and the page are the same. So when you are visiting your page, your category is being loaded.
To fix this, you will either have to change the slug of the category or the page, or you will have to disable the Strip Category Base option.
Hope that helps. Let us know if you need any other assistance.
Many thanks for your support. Now i know where the problem lies. But in case I don’t want to turn off Strip Category Base, how exactly will I have to keep it?
Hello,
As explained by my colleague, your About Us page and one of your category page has the same slug so enabling “Strip Category Base” option will cause a conflict. See example sitation below:
Without the “Strip Category Base”:
Page: https://yourdomain.com/about
Category: https://yourdomain.com/category/about
With the “Strip Category Base” which will cause conflict:
Page: https://yourdomain.com/about
Category: https://yourdomain.com/about
A solution for this is to change the slug of your page or your category page to avoid duplication of permalink format.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
