Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
If everything from the above is enabled and working, you can also try using a credit card instead.
You can also call your bank and ask what’s stopping the payment to go through and request them to approve it on your end.
Looking forward to helping you.
P.S. Please send a screencast as well if the issue persists. You can use a tool like Loom.com to record what you see on your screen.
Hi, thanks for your fast reply, I think all is fine with my card, I am using a Visa card registered in Europe, But I have paid $ payments before. So could you help me a bit more specifically?
I tried again but couldn’t make the purchase again. I don’t have a credit card, I only have one visa card.
is there any other way?
Hello,
Thanks for your reply and sorry for the delay.
It seems like you were able to make the payment successfully.
Please have a look at this easy to follow tutorial guide to properly install and setup Rank Math on your website: https://youtu.be/dTvZuMRzW4w
We also have some great articles to get you started with Rank Math:
https://rankmath.com/kb/how-to-access-setup-wizard/
https://rankmath.com/kb/general-settings/
https://rankmath.com/kb/titles-and-meta/
https://rankmath.com/kb/score-100-in-tests/
Please let us know if you need any further assistance, it will be our pleasure to assist you.
Thanks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
