Hello,
We apologize for the issue you are facing with your subscription payment from Belarus. To ensure your payment goes through, please make sure that your payment method supports the following:
- Payments in USD $
- Supports subscription-based payments
- You are not using a prepaid card
- International payments are turned on
- Your IP is not a Proxy, or you are using any VPN or hosting service
If everything is set correctly and you still encounter issues, we recommend trying a credit card instead. Additionally, you can contact your bank to inquire about any restrictions they may have on your account regarding international payments.
If the problem persists, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for raising this concern!
Hello,
Thank you for reaching out to us.
We regret to inform you that due to legal restrictions and compliances, we are no longer accepting users from sanctioned countries.
We understand that this may be inconvenient for you and we apologize for any frustration or disappointment this may have caused.
We value your interest in our platform and we hope that you will check back with us in the future to see if the situation has changed. If you have any further questions or concerns, please don’t hesitate to reach out to us.
Thank you for your understanding
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
