Hello,
We apologize for the issue you are facing with your Rank Math PRO account. It seems that there might be a mismatch between the email address used for your free account and the one associated with the PRO purchase.
To resolve this, please log into your Rank Math account and check if you can see the PRO features. If not, you may need to contact our support team to merge both accounts or change the email connected to your PRO account. You can do this by navigating to the Rank Math Support Forum and opening a ticket.
In your ticket, please include the email address you used to purchase the PRO plan or a screenshot of the invoice you received. This will help our support team locate your PRO account and assist you further.
Thank you for raising this concern, and we appreciate your patience as we work to resolve it!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Hello,
We have replied to your other ticket about the same issue. We are closing this one in favor of that.
Looking forward to helping you.
