Hello,
I apologize for the issue you are facing with your Rank Math accounts. To merge your two accounts, you will need to contact our support team. Here’s how you can do that:
- Navigate to the Rank Math Support Forum to open a ticket.
- In the Ticket Title section, enter a brief summary of your issue.
- In the Ticket Question section, provide more details about your situation, including the email addresses associated with both accounts.
- In the Sensitive Data section, enter the email address(es) you want to connect to your PRO account. If you’re merging your FREE and PRO accounts, select one of the emails as your preferred email address.
- Make sure to include the email address you used to purchase the PRO plan or a screenshot of the invoice you received.
- Once done, click the SUBMIT YOUR TICKET button.
With these details, our support team will assist you in merging your accounts correctly.
Thank you for raising this concern! If you have any further questions or need assistance, feel free to reply to this ticket.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Hi there,
Any chance of getting a response to me support request ……..
Hello,
We have gone ahead and merged your accounts and kept the preferred email address. Please check from your end if everything is in order.
You may refer to this guide to get started with the PRO: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Hope that helps.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
