Help with billing

#816995
  • Resolved Blake
    Rank Math business
    Content AI Expert

    Hey apparently my bank rejected your charge and I am just now figuring that out. If I sign back up for the annual plan immediately, will I need to take any action to our sites? Apologies for the error, our bank has done that a lot this month for some reason.

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  • Hello,

    Thank you so much for getting in touch.

    No worries, all your Rank Math settings and data should still be accessible on your website. There’s no action needed on your website after you purchase a new subscription.

    Hope that helps.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Help with billing’ is closed to new replies.