Help with activation

#62622
  • Resolved Tony Gillihan

    4 years, 5 months ago

    Rank Math free

    I have searched the knowledge base but am still having trouble linking to my Rank Math account. And I am told” The plugin is currently not connected with your Rank Math account” No matter what I have tried. This includes being unable to setup The Google Search Console in spite of inputting the activation code, the Site profile is still missing. Can I provide my WP logon and see if you can find out whats going on? Any help would be appreciated.

    Thanks
    Tony

Viewing 1 replies (of 1 total)
  • Alberto

    4 years, 5 months ago

    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Sorry for the issue you are facing.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it could be a conflict with one of the plugins or the theme you are using (for example sometimes security plugins block some API calls).

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    RankBot

    4 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Help with activation’ is closed to new replies.