Help! Rank Math Sitemap Error – “Sitemap Can’t Be Read - Support

Resolved Ramon Dice
6 months, 3 weeks ago

Rank Math free

Hey everyone, I really need some help with my website. I’m not very technical, but I noticed that my website’s sitemap isn’t working in Google Search Console. It keeps saying “Sitemap can’t be read.” I have no idea what that means or how to fix it!

website url is https://obsteakhousemenu.com/

attaching screenshot as well.

Viewing 4 replies - 1 through 4 (of 4 total)

RankBot
6 months, 3 weeks ago
Hello,

We apologize for the issue you are facing with your website’s sitemap. The "Sitemap can’t be read" error can occur for several reasons. Here are some steps you can take to troubleshoot and potentially fix the issue:
1. Check the Sitemap URL: Ensure that you are submitting the correct sitemap URL to Google Search Console. For Rank Math, it should typically be `https://rankmath.com/kb/fix-sitemap-issues/#sitemap-loads-slowly.
2. Validate Your Sitemap: Use a sitemap validation tool to check if your sitemap is correctly configured. You can use the Validate XML Sitemap tool. If there are issues, it will help identify them.
3. Flush Permalinks: Sometimes, simply flushing your permalinks can resolve issues. Go to your WordPress dashboard, navigate to Settings → Permalinks, and click Save Changes without making any changes.
4. Check for Plugin Conflicts: If you have other plugins that manage sitemaps or caching, they might conflict with Rank Math. You can use the Health Check plugin to identify any conflicts.
5. Check Server Response: Ensure that your server is returning a 200 status code for the sitemap. You can check this using the httpstatus tool. If it’s not returning a 200 status, there may be server issues that need addressing.
6. Clear Cache: If you are using a caching plugin, clear your website cache and try submitting the sitemap again in Google Search Console.
If these steps do not resolve the issue, please reply to this ticket with any additional details or errors you encounter, and a human agent from our support team will assist you further. Thank you for raising this concern!

Sources:
Rank Math Sitemap Issues and Their Fixes » Rank Math
Rakibuzzaman Siam
6 months, 3 weeks ago

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

We checked your sitemap and we can see it is working properly without any issues.

In this case, please try to follow the steps below and see if that works for you:

1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp

2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/

Once done, clear your website cache, remove all the submitted sitemap, and resubmit only the /sitemap_index.xml in the Search Console.

If the issue persists, please try to follow this guideline for further troubleshooting: https://rankmath.com/kb/couldnt-fetch-error-google-search-console/

Let us know how it goes. Looking forward to helping you.

Ramon Dice
6 months, 3 weeks ago

Rank Math free

Hi thanks for the reply. I am going to implement the above methods & hopefully it can solve my problem.

Rakibuzzaman Siam
6 months, 3 weeks ago

Hello,

Sure! Let us know how it goes.

Meanwhile, please don’t hesitate to let us know if you have any other questions.

Looking forward to helping you.

Thank you.

RankBot
5 months, 3 weeks ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Help! Rank Math Sitemap Error – “Sitemap Can’t Be Read’ is closed to new replies.