And I cannot edit these pages
A critical error has occurred on the site. Please check your admin mail inbox for further instructions.
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Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Only the site admin would know and your users won’t be affected by this troubleshooting.
If the issue persists, please edit the first post on this ticket and include the Affected URL(s), WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Please do take a complete backup of your website before sharing the information with us.
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for that information.
I’ve replicated the issue on your site and passed it to our development team for further investigation. We will get back to you shortly.
Meanwhile, please don’t hesitate to contact us anytime to assist you further with anything else.
We would really appreciate your kind patience regarding this matter.
Looking forward to helping you.
Thank you.
Hello
How long should I wait?
There are technical problems on the site
when I edit this particular page
https://webcoinhub.com/price/cmc-currency-details-advanced-design
such a letter comes to the mail from wp
Версия WordPress 5.7.2
Текущая тема: Spotlight Child (версия 1.0.0)
Проблемный плагин: Coins MarketCap (версия 4.3)
Версия PHP 7.4.7
ERROR
===================================
Ошибка с типом E_ERROR возникла на строке 253 файла /home/httpd/vhosts/webcoinhub.com/httpdocs/wp-content/plugins/coin-market-cap/includes/db/cmc-coins-db.php. Сообщение об ошибке: Uncaught Exception: one argument ‘coin_id’ expected. Null given, in /home/httpd/vhosts/webcoinhub.com/httpdocs/wp-content/plugins/coin-market-cap/includes/db/cmc-coins-db.php:253
Stack trace:
#0 /home/httpd/vhosts/webcoinhub.com/httpdocs/wp-content/plugins/coin-market-cap/includes/cmc-functions.php(308): CMC_Coins->get_coin_logo(”)
#1 /home/httpd/vhosts/webcoinhub.com/httpdocs/wp-content/plugins/coin-market-cap/includes/shortcodes/cmc-advanced-single-shortcode.php(78): coin_logo_url(”)
#2 /home/httpd/vhosts/webcoinhub.com/httpdocs/wp-includes/class-wp-hook.php(292): CMC_Advanced_Single_Shortcode->rankmath_canonical_url(false)
#3 /home/httpd/vhosts/webcoinhub.com/httpdocs/wp-includes/plugin.php(212): WP_Hook->apply_filters(false, Array)
#4 /home/httpd/vhosts/webcoinhub.com/httpdocs/wp-content/plugins/seo-by-rank-math/includes/frontend/paper/class-paper.php(403): apply_filters(‘rank_math/front…’, false)
#5 /home/httpd/vhosts/webcoinhub.com/httpdocs/wp-content/plugins/seo-by-rank-math/includes/frontend/paper
Hello,
Thanks for getting back to us.
To fix the first error about the whitespace please add the following CSS rule to your child theme’s style.css file:
.navbar-container {
height: auto !important;
}
As for the second error it’s not caused by our plugin but rather by the plugin Coins MarketCap and it happens because it seems like you are trying to save a NULL ID in the database when updating that page.
Hope this helps solve your issue.
Don’t hesitate to get in touch if you have any other questions.
Hello,
We are glad we have addressed your concern, and this issue is already resolved.
If you have any other concerns, please don’t hesitate to contact us anytime by creating a new ticket to assist you further with anything else.
Thank you.
