Help Finding Our Account Email On File

#852179
  • Resolved Chandler Murphy
    Rank Math free

    We are having trouble locating the email on one of our accounts for RankMath Pro. We have a free account under c**************@t*************** but we also have another account for our company that has the Pro product. I need confirmation of which email it’s under as I see we are getting charged but our billing/accounting team needs the invoice and confirmation of this account. You can star out characters if you need to keep things confidential – Example being: n******l@t***************. I am Director of Operations for the company so I will be able to identify the email based on the first and last character of the name on the email.

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  • Hello,

    Thank you for contacting support.

    We have added the email of the PRO subscription in the sensitive data section of this ticket.

    Don’t hesitate to get in touch if you have any other questions.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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The ticket ‘Help Finding Our Account Email On File’ is closed to new replies.